RE: [otrs] Email option in Queue view

2007-11-27 Thread Obee, Daniel
f DataForce CRM Sent: Dienstag, 27. November 2007 05:35 To: otrs Subject: [otrs] Email option in Queue view Hi, the email option to send "empty" email to a ticket creator is now blanked out or not available in my otrs. This has been working and I do not believe I changed anything. Ho

[otrs] Email option in Queue view

2007-11-27 Thread DataForce CRM
Hi, the email option to send "empty" email to a ticket creator is now blanked out or not available in my otrs. This has been working and I do not believe I changed anything. How do I get this email option back to respond to ticket queries? This is in the ticket view at right under Contact Cus