Re: [otrs] Enhancements in 2.4.4

s.org [mailto:otrs-boun...@otrs.org] On Behalf Of Martin Edenhofer Sent: Donnerstag, 3. September 2009 13:22 To: User questions and discussions about OTRS. Subject: Re: [otrs] Enhancements in 2.4.4 Hi Stephan, On 03.09.2009, at 13:12, Stephan Lang wrote: > I've created my own template b

Re: [otrs] Enhancements in 2.4.4

Hi Stephan, On 03.09.2009, at 13:12, Stephan Lang wrote: I've created my own template by copying the Standard folder. That could be the problem. I read something that it would be better only to have the modified files moved to the own template folder, does that work? Yes. I strongly recomm

Re: [otrs] Enhancements in 2.4.4

2009 13:05 To: User questions and discussions about OTRS. Subject: Re: [otrs] Enhancements in 2.4.4 Hi Stephan, it seems that you modified Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl by your self, the RPM will not replace it. Is there a Kernel/Output/HTM

Re: [otrs] Enhancements in 2.4.4

Hi Stephan, it seems that you modified Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl by your self, the RPM will not replace it. Is there a Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl.rpmnew or something like that? Just rename it to Kernel/Output/HTML/Standa

[otrs] Enhancements in 2.4.4

Hi @all, the release note on OTRS 2.4.4 mentions enhancements on the Dashboard to display Watched Tickets and My Queues, see here: http://otrs.org/releases/2.4.4/ All I can see is 'Locked Tickets' and 'All' but the Watched Feature is enabled. I've just U