Hi,
On 01.10.2009, at 10:29, Rupp Timo wrote:
I posted this issue in OTRS bugzilla. See also
http://bugs.otrs.org/show_bug.cgi?id=4367
Just for all others with the same problem. Bug is fixed now. See also
http://bugs.otrs.org/show_bug.cgi?id=4367
- Timo
-Martin
I posted this issue in OTRS bugzilla. See also
http://bugs.otrs.org/show_bug.cgi?id=4367
- Timo
-
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Ok, I've played around a bit on my testing server. The error message appears
each time a generic agent is added or is running. Before I added generic agents
I was not able to reproduce the error on the teting server. Maybe this helps us
to get one step closer to the solution :)
- Timo
*An:* User questions and discussions about OTRS.
> *Betreff:* [otrs] Error Kernel::System::Ticket::TicketNumberLookup ERROR
> Database disconnected
>
>
>
> Hi,
>
> I get a lot of these errors in the log file, but all seem to be running
> fine:
>
> [Wed Sep 30 14:35:24
t found any hints to solve this issue, yet. Are you using MSQL, too?
Timo
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von
Bastien Leblanc
Gesendet: Mittwoch, 30. September 2009 14:37
An: User questions and discussions about OTRS.
Betreff: [otrs] Error Kernel::System::Ticket
Hi,
I get a lot of these errors in the log file, but all seem to be running
fine:
[Wed Sep 30 14:35:24
2009][Error][Kernel::System::Ticket::TicketNumberLookup][637] ERROR Database
disconnected, SQL: 'SELECT tn FROM ticket WHERE id = ?'
Any idea of what is the problem?
Bastien.
-
