Can somebody please tell me if there is a way to exclude a certain queue
from showing in the 'ALL' section of the dashboard in 'new' and 'open'.
Thanks for your help.
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OTRS mailing list: otrs - Webpage: http://otrs.org/
Hi,
I am afraid there is no Exlude-Methode available.
Maybe this could help you:
http://blog.otrs.org/2010/09/26/keep-an-eye-on-certain-customers/
On 05.10.2010, at 21:53, Straccialano, Rosanna wrote:
Can somebody please tell me if there is a way to exclude a certain queue from
showing in
