On Wed, 8 Feb 2012 15:46:03 +0100, Andy Wodfer wod...@gmail.com wrote:
Hi,
We're running OTRS 2.4.7 currently.
I need to export all names and email adresses from tickets (from
senders)
in 2 different OTRS folders/mailboxes.
The csv file needs to be in the following format: name, email
Hello,
You could get that info using an SQL query: the ticket table has a field
called customer_user_id which has the login of the customer (or his email
in case he is not a registered customer) and you can join it with the
customer_user table where the first_name and last_name of all your
