Re: [otrs] FAQ and ITSM modules

2008-02-13 Thread Nils Breunese (Lemonbit)
Ali M. wrote: I have two unrelated questions about the FAQ and ITSM modules Please send unrelated questions as separate messages to the list. Makes for clearer threads. [snip] B. concerning the ITSM the package manager doesn't show the ITSM modules!!! According to the ITSM docs on http

[otrs] FAQ and ITSM modules

2008-02-13 Thread Ali M.
I have two unrelated questions about the FAQ and ITSM modules A. concerning the faq module 1.I went to the package manager 2. Installed the Faq module 3. Added my self as rw in the newly created Faq group 4. Created 2 categories, one the child of the other 5. Created my first a