Hello Charles,
I had the same error and thanks for your hint to bugzilla I found the
solution:
In http://bugs.otrs.org/show_bug.cgi?id=1413 Stefan wrote that you need
to change the parameter from FAQ to AgentFAQ, and that's the point:
edit AgentTicketCompose.dtl and change following line:
-
Hi all,
I've seen some posts about this, and some bugzilla notes as well, but I'm
not sure they even apply to the current version.
I have OTRS 2.1.3 and FAQ version 1.0.11.
When answering a ticket if I click on the FAQ link I get a popup with the
following error:
Error: Module Kernel::Modu
