Re: [otrs] FAQ Permissions

2009-03-11 Thread Shawn Beasley
On Wednesday 11 March 2009 22:01:49 Andrew Long wrote: > I am wondering if it is possible to restrict what categories of FAQ a > customer can see. Currently, logging in as a customer, you can see all > FAQ categories (folder hierarchy) even though access to particular FAQ > is restricted. We would

[otrs] FAQ Permissions

2009-03-11 Thread Andrew Long
I am wondering if it is possible to restrict what categories of FAQ a customer can see. Currently, logging in as a customer, you can see all FAQ categories (folder hierarchy) even though access to particular FAQ is restricted. We would like a customer not to see categories (which might have other c

[otrs] FAQ permissions

2009-03-09 Thread Andrew Long
I am wondering if it is possible to restrict what categories of FAQ a customer can see. Currently, logging in as a customer, you can see all FAQ categories (folder hierarchy) even though access to particular FAQ is restricted. We would like a customer not to see categories (which might have other c