Re: [otrs] FAQ search does not return anything

2004-02-28 Thread Robert Kehl
On Monday, February 23, 2004 9:40 AM Brice Levy <[EMAIL PROTECTED]> wrote: > But why doesn't the search from the agent's interface show the > articles written for agents, then ? This can now fixed by exchangig Kernel/Modules/FAQ.pm with at least version 1.4.2.1 for the rel-1_2 branch or version 1.

Re: [otrs] FAQ search does not return anything

2004-02-23 Thread Brice Levy
Hi Robert, > What about putting some articles in it to see how it behaves then? You > will then become somewhat comfortable with the different settings > available for a FAQ entry. I've been using articles creation, edition and deleting, but the created articles didn't show in the search result e

Re: [otrs] FAQ search does not return anything

2004-02-22 Thread Robert Kehl
On Thursday, February 19, 2004 4:56 PM Brice Levy <[EMAIL PROTECTED]> wrote: > I'm trying to have FAQ work on our system. Creating, editing, deleting > articles is ok, but the search function does not return any result. > I have only the Welcome article that is present at OTRS install. What about

[otrs] FAQ search does not return anything

2004-02-19 Thread Brice Levy
Hi, I'm trying to have FAQ work on our system. Creating, editing, deleting articles is ok, but the search function does not return any result. I have only the Welcome article that is present at OTRS install. Doing a blank search (no fulltext, keywords, category or language selected) gives nothing,