Re: [otrs] FW: Create new item in agent intreface

2011-03-04 Thread Nils Leideck
ket > Frontend::Agent::Ticket::MenuModule 13 Ticket > > Thanks! > > From: nils.leid...@leidex.net > Date: Fri, 4 Mar 2011 18:51:55 +0100 > To: otrs@otrs.org > Subject: Re: [otrs] FW: Create new item in agent intreface > > Dear Juancho, > > as said, the

Re: [otrs] FW: Create new item in agent intreface

2011-03-04 Thread Juancho -
::ModuleRegistration 27 Ticket Frontend::Agent::Ticket::MenuModule 13 Ticket Thanks! From: nils.leid...@leidex.net Date: Fri, 4 Mar 2011 18:51:55 +0100 To: otrs@otrs.org Subject: Re: [otrs] FW: Create new item in agent intreface Dear Juancho, as said, these fields are configured per view. The

Re: [otrs] FW: Create new item in agent intreface

2011-03-04 Thread Nils Leideck
Dear Juancho, as said, these fields are configured per view. The "Free Fields” view can be configured in SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewFreeText Cheers, Nils On 04.03.2011, at 15:08, Juancho - wrote: > Hi there, thanx for the help so far > > Id like to know if the i

[otrs] FW: Create new item in agent intreface

2011-03-04 Thread Juancho -
Hi there, thanx for the help so far Id like to know if the input boxes that appear (6) when u enable freetext in agent interface can be deleted or hidden becouse I really dont need them and I dont want people to write down there. Please Help! From: rece...@msn.com To: otrs@otrs.org S