Re: [otrs] FW: Funny Apache Errors..

2009-09-11 Thread Marco Vannini
Probably becouse you should have to use some other switch (at least otrs-group and web-group)? bin/SetPermissions.pl <1.10> - set OTRS file permissions Copyright (C) 2001-2009 OTRS AG, http://otrs.org/ Usage: SetPermissions.pl [--otrs-user=] [--web-user=] [--otrs-group=] [--web-grou

Re: [otrs] FW: Funny Apache Errors..

2009-09-11 Thread Rory
Check the permissions of the directories or the parent directories. There might be a sticky bit set that sets the owner of any file created within those directories to be the same as the parent. The permissions might look something like this; drwx-t The t at the end is the sticky bit. The us

[otrs] FW: Funny Apache Errors..

2009-09-11 Thread Doug Hall
Further to yesterdays email about it wanting to down load the .pl files, every morning I have to run these commands... /opt/otrs/bin/SetPermissions.pl --otrs-user=otrs --web-user=www-data /opt/otrs chmod 777 /opt/otrs/var/tmp/ -R chmod 777 /opt/otrs/var/article/ -R service apache2 restart Any id