Probably becouse you should have to use some other switch (at least
otrs-group and web-group)?
bin/SetPermissions.pl <1.10> - set OTRS file permissions
Copyright (C) 2001-2009 OTRS AG, http://otrs.org/
Usage: SetPermissions.pl
[--otrs-user=]
[--web-user=]
[--otrs-group=]
[--web-grou
Check the permissions of the directories or the parent directories.
There might be a sticky bit set that sets the owner of any file
created within those directories to be the same as the parent.
The permissions might look something like this;
drwx-t
The t at the end is the sticky bit. The us
Further to yesterdays email about it wanting to down load the .pl files, every
morning I have to run these commands...
/opt/otrs/bin/SetPermissions.pl --otrs-user=otrs --web-user=www-data /opt/otrs
chmod 777 /opt/otrs/var/tmp/ -R
chmod 777 /opt/otrs/var/article/ -R
service apache2 restart
Any id