Hi Chris,
On Thu, Jul 31, 2003 at 03:34:05PM -0400, Chris Salter wrote:
> We're using OTRS here to get our support emails under control, and for the
> most part it's working very well. However, upper management has asked me to
> give them more information about what's going on in the system.
Fin
We're using OTRS here to get our support emails under control, and for the
most part it's working very well. However, upper management has asked me to
give them more information about what's going on in the system.
Basically, what we would really like to have is a way of getting daily
reports (at
