Re: [otrs] Feeds mails to OTRS via HTTP(S)

2006-08-04 Thread Richard Hinkamp - BeSite
Why don't you use 'the easy way' (according to the docs) which uses PostMasterPOP3.pl? See the docs: http://doc.otrs.org/2.0/en/html/x1244.html#email-receiving-pop3 Well I do use PostMasterPOP3.pl at this moment. Two things I don't like: - Cron running the script every 5 minutes, even if there

Re: [otrs] Feeds mails to OTRS via HTTP(S)

2006-08-04 Thread Nils Breunese (Lemonbit Internet)
Richard Hinkamp wrote: Why don't you use 'the easy way' (according to the docs) which uses PostMasterPOP3.pl? See the docs: http://doc.otrs.org/2.0/en/ html/x1244.html#email-receiving-pop3 Well I do use PostMasterPOP3.pl at this moment. Two things I don't like: - Cron running the script

Re: [otrs] Feeds mails to OTRS via HTTP(S)

2006-08-04 Thread Richard Hinkamp - BeSite
- Cron running the script every 5 minutes, even if there may be no mail at all. What's the problem with that? Unneeded CPU usage. And if there's mail, there is a max 5 minute delay in getting the mails. You can change the time between checks in the cronjob. Yes, I can set the cronjob to

[otrs] Feeds mails to OTRS via HTTP(S)

2006-08-03 Thread Richard Hinkamp - BeSite
Hello, In my test environment I have OTRS installed which I feed through a procmail filter which pipes the email to PostMaster.pl (used the .procmailrc.dist from OTRS package for that). In my production environment I have separate servers for email and for OTRS. So I can filter incoming mails

Re: [otrs] Feeds mails to OTRS via HTTP(S)

2006-08-03 Thread Nils Breunese (Lemonbit Internet)
Richard Hinkamp wrote: In my test environment I have OTRS installed which I feed through a procmail filter which pipes the email to PostMaster.pl (used the .procmailrc.dist from OTRS package for that). In my production environment I have separate servers for email and for OTRS. So I can