Re: [otrs] Fetchmail error

Hi Leonardo, Thank you! 2016-03-30 17:36 GMT-03:00 Leonardo Certuche < leonardo.certu...@itconsultores.com.co>: > Hi Davi, > > Those are bad news. At this point I already ran out of ideas about how to > address your incident. I hope you find a solution and in case you do, > remember to post it h

Re: [otrs] Fetchmail error

Hi Davi, Those are bad news. At this point I already ran out of ideas about how to address your incident. I hope you find a solution and in case you do, remember to post it here so the OTRS community can learn about it. On 30 March 2016 at 15:22, Davi Albergaria wrote: > Hi Leonardo. > > After

Re: [otrs] Fetchmail error

Hi Leonardo. After change in aaa_base file the same error occurred. 2016-03-30 8:33 GMT-03:00 Davi Albergaria : > Got it. > I ask because I researched in "sysconfig" with "root @ localhost" and > nothing was found, or anything on the web console was pointing to it. > > I thought it was a bug tha

Re: [otrs] Fetchmail error

Got it. I ask because I researched in "sysconfig" with "root @ localhost" and nothing was found, or anything on the web console was pointing to it. I thought it was a bug that change by the Web console is not recorded in the file "/ opt / otrs / var / cron / aaa_base". Thanks! 2016-03-29 18:17 G

Re: [otrs] Fetchmail error

There's a setting in the SysConfig (somewhere in Group Daemon) for the recipient... Kind regards, Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de - OTRS mailing lis

Re: [otrs] Fetchmail error

Well the comment says "Who gets the cron emails?" So you have a hint right there. Why don't you edit that file, replace root@localhost for a valid email address and see if the error stops being written on the log? To make that change count, you should run /opt/otrs/bin/Cron.sh restart otrs After

Re: [otrs] Fetchmail error

The query "​ SELECT preferences_value FROM user_preferences where preferences_key='UserEmail' ​"​ don't returned root@localhost, just true emails accounts. There is no account associated with the root@localhost Here the file contents of the "/ opt / otrs / var / cron / aaa_base": *# Who gets the

Re: [otrs] Fetchmail error

What about for the rest of the users? SELECT preferences_value FROM user_preferences where preferences_key='UserEmail' Is there any root@localhost associated with any of your users? Also check the contents of the file /opt/otrs/var/cron/aaa_base On 29 March 2016 at 12:51, Davi Albergaria wrote

Re: [otrs] Fetchmail error

Hi Leonardo. This query returned my email: [image: Imagem inline 2] 2016-03-29 14:46 GMT-03:00 Leonardo Certuche < leonardo.certu...@itconsultores.com.co>: > Hello Davi, > > Quick question: If you go to Admin -> SQL Box and run the following query, > what's the result? > > SELECT preferences_va

Re: [otrs] Fetchmail error

Hello Davi, Quick question: If you go to Admin -> SQL Box and run the following query, what's the result? SELECT preferences_value FROM user_preferences where preferences_key='UserEmail' and user_id=1 In case the result is an invalid email address, that could be the cause of those "the message c

[otrs] Fetchmail error

Hi, I reported the error "error on the Scheduler Daemon: Fethmail"- http://bugs.otrs.org/show_bug.cgi?id=11951 . The error is constant being very critical because it compromises the use. -- Ate

[otrs] fetchmail error solution

hi again!   its kinda weird answering my own problems! i have solved my problem already. best regards,--edwin_  \_\__\  /__/ Edwin D. Viñas <[EMAIL PROTECTED]>  \ _\__\ ___/__/  SRSII, DOST-ASTI, PREGINET Project   \ _\__\__/__/    Mobile:+639202612660 Tel:+6

[otrs] fetchmail error

hi pipol! im currently installing otrs in my FreeBSD box. i successfully installed up to procmail system. now im trying to install fetchmail. i know its not otrs related topic but i know someone out here may know what's the problem with my fetchmail installation:   fetchmail-6.1.1.tar.gz ./co