TECTED]>
To: User questions and discussions about OTRS.org
Sent: Tuesday, June 12, 2007 2:28:43 AM
Subject: Re: [otrs] Frontend::Customer::ModuleRegistration Question
You can assign John, mary and Steve different customers ids, and then assign
the ids to the customer supervisor too.
y, June 12, 2007 2:28:43 AM
Subject: Re: [otrs] Frontend::Customer::ModuleRegistration Question
You can assign John, mary and Steve different customers ids, and then assign
the ids to the customer supervisor too.
Example
John -> Customer ID: id1
Steve -> Customer ID: id2
Mary -> Cu
inal Message -
From: Guillaume Rehm
To: User questions and discussions about OTRS.org
Sent: Tuesday, June 12, 2007 8:49 AM
Subject: Re: [otrs] Frontend::Customer::ModuleRegistration Question
Hi,
I want to do the same process. Have you find how you can implement it ?
o o a ecrit :
--- Original Message
From: Tequila Troutman <[EMAIL PROTECTED]>
To: otrs@otrs.org
Sent: Monday, June 11, 2007 1:47:11 PM
Subject: RE: [otrs] Frontend::Customer::ModuleRegistration Question
You can use the customer id. If two customers have the same customer id,
they can see each other
onday, June 11, 2007 1:47:11 PM
Subject: RE: [otrs] Frontend::Customer::ModuleRegistration Question
You can use the customer id. If two customers have the same customer id,
they can see each other's tickets. If a customer has a customer id specific
to only him in his user profile, then he can
tickets by giving them
the same customer id.
From: o o <[EMAIL PROTECTED]>
Reply-To: "User questions and discussions about OTRS.org"
To: otrs@otrs.org
Subject: [otrs] Frontend::Customer::ModuleRegistration Question
Date: Mon, 11 Jun 2007 13:25:55 -0700 (PDT)
Was trying to confi
Was trying to configure my system so that the 'Company Tickets' button was only
available to users of a certain group. I noticed that there is a group config
option when looking at this module via SysConfig. I was hoping that by creating
a group and adding this group to the 'group' field it woul
