Am 21.07.2014 05:53, schrieb Kristofer Pettijohn:
I also noticed in testing after your assistance, is that new tickets are
created assigned to root (like normal tickets), but with a status of locked.
Did you see this also, or is it just me?
Setting the status with the interface to "new" works
scussions about OTRS."
Sent: Thursday, July 17, 2014 5:04:35 PM
Subject: Re: [otrs] Generic Interface with Python
Am 17.07.2014 22:17, schrieb Michiel Beijen:
> > Actually OTRS should deliver the WSDL file, it's a shame it doesn't.
>
> Well, actually the file you a
Am 17.07.2014 22:17, schrieb Michiel Beijen:
> Actually OTRS should deliver the WSDL file, it's a shame it doesn't.
Well, actually the file you are looking at IS from the OTRS project, it
is just someone's import into Google Code. The original is here:
https://github.com/OTRS/otrs/tree/rel-3_
Hi Christoph,
Op 16 jul. 2014 18:14 schreef "Christoph Zwerschke" <
zwersc...@urz.uni-heidelberg.de>:
>
> Am 16.07.2014 17:49, schrieb Kristofer Pettijohn:
>
>> Did you have to hand craft a wsdl?
>
>
> No, luckily someone did this already for me ;-)
>
>
https://code.google.com/p/otrs-git/source/br
: Wednesday, July 16, 2014 11:14:08 AM
Subject: Re: [otrs] Generic Interface with Python
Am 16.07.2014 17:49, schrieb Kristofer Pettijohn:
> Did you have to hand craft a wsdl?
No, luckily someone did this already for me ;-)
https://code.google.com/p/otrs-git/source/browse/
Am 16.07.2014 17:49, schrieb Kristofer Pettijohn:
Did you have to hand craft a wsdl?
No, luckily someone did this already for me ;-)
https://code.google.com/p/otrs-git/source/browse/development/webservices/GenericTicketConnector.wsdl
I changed the hostname in the WSDL file and saved it as con
error:
suds.transport.TransportError: HTTP Error 411: Length Required
Did you have to hand craft a wsdl?
- Original Message -
From: "Christoph Zwerschke"
To: "User questions and discussions about OTRS."
Sent: Tuesday, July 15, 2014 5:15:23 PM
Subject: Re: [otrs] Generic In
Am 15.07.2014 20:18, schrieb Kristofer Pettijohn:
> Yes, I did. I imported a YAML file for the GenericTicketConnector
That looks ok. Maybe it's a problem with the hrefs or the namespaces
created by SOAPpy.
I am using suds-jurko instead of SOAPpy because it also works with
Python 3 and is re
;
To: "User questions and discussions about OTRS."
Sent: Tuesday, July 15, 2014 12:37:09 PM
Subject: Re: [otrs] Generic Interface with Python
Am 15.07.2014 18:31, schrieb Kristofer Pettijohn:
> OTRS system log is reporting that it "Got no OperationType!"
Did you create a G
Am 15.07.2014 18:31, schrieb Kristofer Pettijohn:
OTRS system log is reporting that it "Got no OperationType!"
Did you create a GenericTicketConnector web service and add the
TicketCreate operation for "OTRS as provider" with in the Admin web
interface?
-- Christoph
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