On Wednesday, May 26, 2004 11:18 AM
Matthias Eichler <[EMAIL PROTECTED]> wrote:
> I want to get the Ticket ID of one specific ticket
> with specific criterias out of OTRS.
> So the 3rd party software can create an eMail with
> the correct Ticket ID in the subject (and/or Mail
> Header).
>
> Is this
Dear List,
I want to get the Ticket ID of one specific ticket
with specific criterias out of OTRS.
So the 3rd party software can create an eMail with
the correct Ticket ID in the subject (and/or Mail
Header).
Is this possible without an native database connection?
Is there any OTRS module which d
