Re: [otrs] Graphical stats report with non-Eurpean characters

2009-04-08 Thread Afshar Mohebbi
Dear Michiel, I did a thorough search in C:\Perl and .\OTRS folder but found nothings with extension .ttf or .fnt. I read http://search.cpan.org/dist/GD/GD.pmcarefully and found nothing here providing me how to configure my fonts too. However as I'm original a C# developer, I searched the web an

Re: [otrs] Graphical stats report with non-Eurpean characters

2009-04-07 Thread Michiel Beijen
Hi Afshar, Can it be that the font GD uses does not have the Farsi characters in it? As far as I can see GD *does* support unicode but if the font in use does not have the characters you want to use it will still be useless. See http://search.cpan.org/dist/GD/GD.pm for the GD manual. You can load

Re: [otrs] Graphical stats report with non-Eurpean characters

2009-04-07 Thread Afshar Mohebbi
Hi, My friend Amir guess that it may be because of database fileds not being defined as Unicode but I think it is because of GD library. Because I've debugged stats.pm (of OTRS framework) and axetype.pm (of Active Perl library) and sent static text to graphic engine instead of database data but the

[otrs] Graphical stats report with non-Eurpean characters

2009-04-07 Thread Afshar Mohebbi
Hi there, Does anybody have used any graphical stat report (bar chart, pie chart, ...) with Unicode text like Persian (Farsi), Hebrew or Japaness? I've tried it many times with Persian (Farsi) bu instead of Persian characters like "سلام", I see european characters with accent above just like "çã

Re: [otrs] Graphical Stats Probleme

2004-03-06 Thread Robert Kehl
l Message - > From: "Robert Kehl" <[EMAIL PROTECTED]> > To: "User questions and discussions about OTRS." <[EMAIL PROTECTED]> > Sent: Friday, March 05, 2004 2:03 PM > Subject: Re: [otrs] Graphical Stats Probleme > > > On Thursday, March 04,

Re: [otrs] Graphical Stats Probleme

2004-03-05 Thread Frédéric PLANCHON
t OTRS." <[EMAIL PROTECTED]> Sent: Friday, March 05, 2004 2:03 PM Subject: Re: [otrs] Graphical Stats Probleme On Thursday, March 04, 2004 10:10 PM Frédéric PLANCHON <[EMAIL PROTECTED]> wrote: > I've a problem with Graphical Stats. mkStats.pl work perfectly every > night and

Re: [otrs] Graphical Stats Probleme

2004-03-05 Thread Robert Kehl
On Thursday, March 04, 2004 10:10 PM Frédéric PLANCHON <[EMAIL PROTECTED]> wrote: > I've a problem with Graphical Stats. mkStats.pl work perfectly every > night and produce valid -mm.png file. > > So when I want to see stats via my browser, an invalid picture. What's your Default Charset? Doe

[otrs] Graphical Stats Probleme

2004-03-04 Thread Frédéric PLANCHON
Hi, I've a problem with Graphical Stats. mkStats.pl work perfectly every night and produce valid -mm.png file. So when I want to see stats via my browser, an invalid picture. It's not a browser problem, I've tested unsuccessfully with IE and mozillla and directly with a wget command. I use

Re: [otrs] Graphical Stats

2002-09-05 Thread Martin Edenhofer
Hello Andreas, On Mon, Sep 02, 2002 at 11:39:14AM +0200, Andreas Haase wrote: > I've installed OTRS 0.5Beta7 with all required perl modules that are > listed in the documentation. But when I go to "stats" in the frontend, I > only get a numerical overview with "closed succesfull" and "all" ticke

[otrs] Graphical Stats

2002-09-02 Thread Andreas Haase
Hello, I've installed OTRS 0.5Beta7 with all required perl modules that are listed in the documentation. But when I go to "stats" in the frontend, I only get a numerical overview with "closed succesfull" and "all" tickets, but no graphics. What do I have to do to get these graphics like in test s