Re: [otrs] Problem Installing CPAN GD::Text in order to see OTRS Graphs

2004-06-16 Thread Martin Edenhofer
Hi Marshall, there is no error message. :-( I would try to download the GD::Text package from http://search.cpan.org/ and try to install it with the command line. So you should get more details. Maybe a dependency. -Martin On Wed, Jun 16, 2004 at 03:03:02PM -0700, Marshall28 wrote: > This is w

[otrs] Problem Installing CPAN GD::Text in order to see OTRS Graphs

2004-06-16 Thread Marshall28
This is what I get when trying to install the GD::Text CPAN module in order to get the graphs to work in OTRS. any ideas on what I'm missing or doing wrong? CPAN: Storable loaded ok Going to read /root/.cpan/Metadata Database was generated on Wed, 16 Jun 2004 08:38:04 GMT Running install for mod

Re: [otrs] Graphs and Reports

2004-04-05 Thread Robert Kehl
On Tuesday, April 06, 2004 12:04 AM Robert Kehl <[EMAIL PROTECTED]> wrote: > We're developing OTRS in a Concurrent Versioning System, CVS ...which is online accessible here: http://cvs.otrs.org/viewcvs.cgi/otrs/ hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Ho

Re: [otrs] Graphs and Reports

2004-04-05 Thread Robert Kehl
On Monday, April 05, 2004 9:37 PM Matt Wentworth <[EMAIL PROTECTED]> wrote: > Everything looks good now. :) Glad to hear that. > It it's not too long to explain what is this CVS HEAD you had > mentioned? We're developing OTRS in a Concurrent Versioning System, CVS. The most recent version deriv

[otrs] Graphs and Reports

2004-04-05 Thread Matt Wentworth
>try the most recent version. You may also think about trying out the CVS >HEAD, but this were somewhat geeky, call it "bleeding edge". You may also >wait a little while for the next release 1.2.3, which we want to issue >soon. I couldn't wait, so I downloaded the 1.2.2. Install went fine but I w

Re: [otrs] Graphs and Reports

2004-03-31 Thread Robert Kehl
On Tuesday, March 30, 2004 7:20 PM Matt Wentworth <[EMAIL PROTECTED]> wrote: >>> Where _exactly_ did you download the rpm you used for the upgrade? >>> What is the exact filesize of the rpm? Did you check the MD5 >>> signatures? > > I'm believe I downloaded the file from otrs.org. > 4162964 Feb 17

[otrs] Graphs and Reports

2004-03-30 Thread Matt Wentworth
>>Where _exactly_ did you download the rpm you used for the upgrade? What >>is the exact filesize of the rpm? Did you check the MD5 signatures? I'm believe I downloaded the file from otrs.org. 4162964 Feb 17 12:43 otrs-1.2.1-01.i386.rpm I see that there is an otrs-1.2.2-01.i386.rpm

RE: [otrs] Graphs and Reports

2004-03-29 Thread Covert, Jake
overt -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Kehl Sent: Monday, March 29, 2004 12:03 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Graphs and Reports Dear Matt, please do not full-quote your htmlized messages - it&#x

Re: [otrs] Graphs and Reports

2004-03-29 Thread Robert Kehl
Dear Matt, please do not full-quote your htmlized messages - it's quite hard to read and especially to find your answer in between all the quotings. I understand that you may be forced to use Exchange, which does not support correct quoting, but please be so kind to shorten the quoted text to the

[otrs] Graphs and Reports

2004-03-29 Thread Wentworth, Matt
print, deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information it contains unless authorized to do so. Thank you.           --   Message: 3 Date: Thu, 25 Mar 2004 11:15:24 -0500 From: &quo

Re: [otrs] Graphs and Reports

2004-03-25 Thread Robert Kehl
On Thursday, March 25, 2004 5:15 PM Wentworth, Matt <[EMAIL PROTECTED]> wrote: >> I am looking for some help with being able to save my >> searches into different formats, and having the graphs write to the >> webpage. I'm running Redhat 8 with all the most recent packages. >> Installed

[otrs] Graphs and Reports

2004-03-25 Thread Wentworth, Matt
    I am looking for some help with being able to save my searches into different formats, and having the graphs write to the webpage. I'm running Redhat 8 with all the most recent packages. Installed the .rpm package for Redhat8 from the orts.org site. I have upgraded to OTRS 1.2.2

RE: [otrs] Graphs

2003-12-02 Thread Bakari Allen
discussions about OTRS. Subject: RE: [otrs] Graphs   You don't have the perl mod GD installed. Or you have an older version. http://www.mail-archive.com/[EMAIL PROTECTED]/msg01206.html     Erik Mathis AIU Dunwoody Network Administrator -Original Message- From: Bakari

RE: [otrs] Graphs

2003-12-01 Thread Erik Mathis - AIU Dunwoody Staff
rsday, November 27, 2003 12:37 PMTo: [EMAIL PROTECTED]Subject: [otrs] Graphs I discovered the ability to create graphs recently. However, when I attempted to run the script to create the graphs I received the following error . . . Can't locate GD/Graph.pm in @INC (@INC cont

[otrs] Graphs

2003-11-27 Thread Bakari Allen
Title: Graphs I discovered the ability to create graphs recently. However, when I attempted to run the script to create the graphs I received the following error . . . Can't locate GD/Graph.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/lib/perl5/5.8.0/i586-linux-thread

Re: [otrs] graphs

2002-10-21 Thread Martin Edenhofer
Hi Bryan, On Mon, Oct 21, 2002 at 03:34:33PM -0400, Bryan Fullerton wrote: > [...] > Yes! That works nicely. Though the vertical scale is a little > compressed... > > http://samurai.com/2002-10.png I worked a little bit on mkStats.pl. Now you have more options! ( http://otrs.org/cgi-bin/cvsweb

Re: [otrs] graphs

2002-10-21 Thread Bryan Fullerton
On Monday, October 21, 2002, at 09:10 AM, Martin Edenhofer wrote: http://otrs.org/cgi-bin/cvsweb.cgi/~checkout~/otrs/bin/ mkStats.pl?rev=1.11&content-type=text/plain Hmm... no errors now, but the file is still empty. :( %bin/mkStats.pl mkStats.pl - generate png pics Copyright (c) 2002 Martin

[otrs] graphs

2002-10-19 Thread Bryan Fullerton
Allo, Do the stats graphs work? I tried running bin/mkStats.pl and it gave me the attached errors (from syslog, so there's a bit of extra stuff). Maybe MySQL/PostgreSQL differences? Thanks, Bryan tmp.log Description: Binary data