Re: [otrs] Groups for customers.

2014-05-12 Thread Mimiko
On 10.05.2014 22:42, Gerald Young wrote: Which, I know, you can argue that it doesn't work that way, because: >Disabling customer's group support denies access to any queue for customers. At this point, it's important to know what version of OTRS you're using, because what you reported doesn't

[otrs] Groups for customers

2005-09-28 Thread Camilla Krag Jensen
Hi, I have some users from a big company that would like to have each a login, but they should also be able to see each others tickets. Is it possible to configure OTRS in this way? Regards, Camilla Krag Jensen ___ OTRS mailing list: otrs - Webpag