On 10.05.2014 22:42, Gerald Young wrote:
Which, I know, you can argue that it doesn't work that way, because:
>Disabling customer's group support denies access to any queue for
customers.
At this point, it's important to know what version of OTRS you're using,
because what you reported doesn't
Hi,
I have some users from a big company that would like to have each a
login, but they should also be able to see each others tickets.
Is it possible to configure OTRS in this way?
Regards,
Camilla Krag Jensen
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