Hello, Winter.
You can achive that by setting up 4 queues and setting the correct queue
addresses for each of them. The email in From: is determined by the
queue the ticket is in.
How do you associate customers to domains? Do you have a particular
field in the customer database? You can use
Hello,
I have a question in OTRS Notification Event.
Basically I have setup a Notification Event to send an email response to
the customer when ever a ticket is completed and closed by the system. My
company has about 4 domains which are setup with OTRS. Essentially, when any
customer's ticket
