On Wed, 2004-06-02 at 13:56, Paul O'Neill wrote:
> Is there anyway to tell OTRS to increment from a certain number onwards ?
Edit .../var/log/TicketCounter.log
Jim
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Hi All,
we had a disaster last night when the server hosting OTRS crashed and could
not be recovered. We recovered OTRS from backup by rebuilding OTRS and MySQL
on a new server. We use autoincrement to generate ticket ids but since the
restore autoincrement has set it self back to the earliest a
