Hello all!
I need to create report from OTRS stats. How to create in X-axis -
create time, VALUES-all customers for selected time?I see ALL customers
for ALL time.
And one more question: Some tickets changed it status before "closed
successfully". How to trace this tickets, which field handle history? I
need see how many tickets has "bad" status, but was closed for last month.
Thanks.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/