Hi,
Thanks for the pointers Michael. I've set up the sync and it will
authenticate properly now. The docs cleared up my questions about the
sync and how it works.
The only issue I'm having is that not all users have their e-mail
address included in their AD account.
We use Novell Groupwise so the
Hi Rory,
You can let the system do the syncing for you. Use 'UserSyncLDAPMap'.
Here some pointers:
* The manual; look under 'agent data sync':
http://doc.otrs.org/2.4/en/html/x1885.html#configuration-agent-auth-backend-ldap
* A mail with a complete and working configuration. The poster initially
Hi,
I've gotten otrs up and running (on IIS6 with mysql 5.1 and Activeperl 5.10).
I've attempted to set up ldap authentication with Active Directory for
Agent users. The config seems to have gone reasonably well except for
this error I get when I try to log in;
Panic, user authenticated but no us
