set them to invalid and set the ones you created as valid
On Wed, Feb 4, 2009 at 9:53 PM, Lakshan Fernando. lakshan2...@yahoo.comwrote:
Hi OTRS,
There are some queues as default (Junk, Postmaster...), all
of theme are useful, but I would like to hide from the user
agent and customers
Hi OTRS,
There are some queues as default (Junk, Postmaster...), all
of theme are useful, but I would like to hide from the user
agent and customers interface, keeping only the work queues
(SYSENG, SYSMGMT,etc).
please can some one reply on this ASAP, explain me in steps
Thanks you
Lakshan
