Re: [otrs] How can I add a new field to ticket creation page?

2011-10-19 Thread Wagner
You should create a Freetext in Core::TicketFreeText with this extra info, then enable it in the view Frontend::Customer::ViewNew all of this inside sysconfig 2011/10/19 masood ramezani > Hi > > I want to force my customers to input their asset number when he wants to > create a ticket from cus

[otrs] How can I add a new field to ticket creation page?

2011-10-18 Thread masood ramezani
Hi I want to force my customers to input their asset number when he wants to create a ticket from customer panel. What should I do? - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otr