Hello.I plan to add a 'HOLD' status (state type) but would like the clock to stop similar to that used for vacation days.
Does anyone have any suggestions? Thanks in advance. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/