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11.2.1.1. Customer with multible IDs (Company tickets)
http://doc.otrs.org/2.2/en/html/x1572.html
- Original Message -
From: "Boris Ratak" <[EMAIL PROTECTED]>
To:
Sent: Friday, September 14, 2007 4:25 PM
Subject: [otrs] How to create super custome
Hi,
I'm new to OTRS and I'm trying to configure it. I only have 1 customer
company with it's own queue right now and I want to do this:
-For average customer, only view his/her tickets
-For two or three super customers (admins in the customer's company), be
able to see all tickets of the compa
