Re: [otrs] How to migrate from one server to the other

2012-02-08 Thread Ugo Bellavance
On 2012-02-08 04:09, Muhammad El-Sergani wrote: Just did the migration using the backup.pl script, so far so good and everything looks great! Anything else missing to be done? :) Hard to tell as you only mention that you used one tool... -

Re: [otrs] How to migrate from one server to the other

2012-02-08 Thread Muhammad El-Sergani
Just did the migration using the backup.pl script, so far so good and everything looks great! Anything else missing to be done? :) Thank you all! Thanks //M On Tue, Feb 7, 2012 at 8:47 AM, Michiel Beijen wrote: > Hi Rob, > > On Sun, Feb 5, 2012 at 02:09, Robinson Mitchell > wrote: > > Becaus

Re: [otrs] How to migrate from one server to the other

2012-02-06 Thread Michiel Beijen
Hi Rob, On Sun, Feb 5, 2012 at 02:09, Robinson Mitchell wrote: > Because OTRS has almost all of its configuration info in the database you > can simply install OTRS clean on the new system, create a new database, > import the database from the old system into the new database, then point > the ne

Re: [otrs] How to migrate from one server to the other

2012-02-05 Thread Muhammad El-Sergani
Hello Steven Well, I have MyHammerQueueView installed, other than that, I don't believe so. Thanks //M On Sun, Feb 5, 2012 at 4:19 PM, Steve Clark wrote: > ** > On 02/04/2012 08:09 PM, Robinson Mitchell wrote: > > Muhammad: > Because OTRS has almost all of its configuration info in the datab

Re: [otrs] How to migrate from one server to the other

2012-02-05 Thread Steve Clark
On 02/04/2012 08:09 PM, Robinson Mitchell wrote: Muhammad: Because OTRS has almost all of its configuration info in the database you can simply install OTRS clean on the new system, create a new database, import the database from the old system into the new database, then point the new OTRS in

Re: [otrs] How to migrate from one server to the other

2012-02-05 Thread Muhammad El-Sergani
Rob, Ugo, Thank you very much. I'm not expecting any issues, let's see how things go next week. Thanks //M On Sun, Feb 5, 2012 at 3:09 AM, Robinson Mitchell wrote: > Muhammad: > Because OTRS has almost all of its configuration info in the database you > can simply install OTRS clean on the ne

Re: [otrs] How to migrate from one server to the other

2012-02-04 Thread Robinson Mitchell
Muhammad: Because OTRS has almost all of its configuration info in the database you can simply install OTRS clean on the new system, create a new database, import the database from the old system into the new database, then point the new OTRS installation to the migrated database by entering its na

Re: [otrs] How to migrate from one server to the other

2012-02-03 Thread Ugo Bellavance
On 2012-02-03 13:34, Muhammad El-Sergani wrote: Dear list, Can anyone quickly highlight how could I fully migrate a running system to another one? It's required to have a clean system up and running first (OS level) then migrate OTRS from the old one to the new one. http://permalink.gmane.org/

[otrs] How to migrate from one server to the other

2012-02-03 Thread Muhammad El-Sergani
Dear list, Can anyone quickly highlight how could I fully migrate a running system to another one? It's required to have a clean system up and running first (OS level) then migrate OTRS from the old one to the new one. Appreciate your help guys. Thanks //M ---