Dear Sudhir,
you will understand that I will not talk about other products on this list but
OTRS.
But I want to take the chance to tell you that OTRS is not _yet_ certified for
Event Management, but we DO “support" Event Management with built in functions
like PostMaster Filters and of course
Dear All,
Please give your feedback and share your experiences about the attached sheet.
Dear All,
I came up with the quick search of some of the open source
software's around ITIL processes.
OTRS is natural choice and top leader among the op
Of
> *Yuan Yudistira
> *Sent:* 16 December 2010 15:20
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] ITIL Process Evaluation
>
> table format is not clear, probablt html or image
>
> Thanks
>
> YY
>
>
>
> On Thu,
please find the tables in attachment.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Yuan
Yudistira
Sent: 16 December 2010 15:20
To: User questions and discussions about OTRS.
Subject: Re: [otrs] ITIL Process Evaluation
table format
table format is not clear, probablt html or image
Thanks
YY
On Thu, Dec 16, 2010 at 6:16 PM, Sudhir Garg wrote:
>
> Dear All,
>
> I came up with the quick search of some of the open source software's
> around ITIL processes.
>
> OTRS is natural choice and top leader among the ope
Dear All,
I came up with the quick search of some of the open source software's around
ITIL processes.
OTRS is natural choice and top leader among the open source category as you can
see this supports most of the ITIL processes.
Please let me know your feedback and alert me if you think there
