I think that can be resolved running /opt/otrs/bin/otrs.RebuildConfig.pl
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 10 May 2011 02:44, Michiel Beijen wrote:
> Are the files in your otrs/Kernel/Config/Files directory writable by
> the web server?
> Please check your perm
Are the files in your otrs/Kernel/Config/Files directory writable by
the web server?
Please check your permissions (or simply run
otrs/bin/otrs.SetPermissions.pl) and then access the SysConfig in the
Admin interface. This should resolve the issue.
--
Mike
On Tue, May 10, 2011 at 6:56 AM, ravi sha
Hi,
I have installed OTRS ITSM 3.0.2 version on otrs 3.0.7,installation was
successful however when i'm trying to access CMDB or any other tab,i'm getting
this error..
Module Kernel::Modules::AgentITSMChangeAdd not registered in Kernel/Config.pm!
Please help
Ravi Shankar--
Hello,
I'm trying to migrate from version 2.3 to 2.4, but I have got problems with
the ITSM package. My actual version is 2.3.5 with ITSM 1.2.3
I followed the instructions [1] but did not work, returned me the following
error:
Got no EncodeObject ! at ../ ..//Kernel/System/General Catalog.pm line
