Re: [otrs] Inserting company logo on OTRS

2009-11-12 Thread Agustin de Landa Gil
...@inmagusa.com; User questions and discussions about OTRS. Asunto: Re: [otrs] Inserting company logo on OTRS /otrs-web/ is defined in the otrs2.conf file in your apache configuration, for example: # agent, admin and customer frontend ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" Alias /otrs-

Re: [otrs] Inserting company logo on OTRS

2009-11-11 Thread Stephen Hall
un...@otrs.org] *En nombre de > *Stephen > Hall > *Enviado el:* miércoles, 11 de noviembre de 2009 0:31 > *Para:* User questions and discussions about OTRS. > *Asunto:* Re: [otrs] Inserting company logo on OTRS > > > > This has been covered a number of times, but here goe

Re: [otrs] Inserting company logo on OTRS

2009-11-11 Thread Agustin de Landa Gil
discussions about OTRS. Asunto: Re: [otrs] Inserting company logo on OTRS This has been covered a number of times, but here goes: I assume you are wanting to add a company logo to the logon page of OTRS. This example quickly edits Login.dtl which is not the best way of doing this, the real way is to

Re: [otrs] Inserting company logo on OTRS

2009-11-10 Thread Stephen Hall
This has been covered a number of times, but here goes: I assume you are wanting to add a company logo to the logon page of OTRS. This example quickly edits Login.dtl which is not the best way of doing this, the real way is to create a theme for your company, and then you wont loose it in an upgr

[otrs] Inserting company logo on OTRS

2009-11-10 Thread Namwoonde, Letty
Hi all May you please assist me with how to insert a company logo on OTRS, I have been struggling for sometimes now. Thanks Regards Letty N. Namwoonde Incorporated Engineer (in training) Network Planning and Implementation Tel: +264 61 201 2164 Switch: +264 601008321 Fax: +2

RE: [otrs] Inserting company logo

2005-09-16 Thread James Marcinek
riday, September 16, 2005 10:26 AM > To: otrs@otrs.org > Subject: RE: [otrs] Inserting company logo > > Thanks Mike, > > I see the following: > > 'src="$Env{"Images""}mylogo.png"> ' > > Can you tell me what directory you put this

RE: [otrs] Inserting company logo

2005-09-16 Thread Seigafuse, Mike
Mine is in /opt/otrs/var/httpd/htdocs/images/Standard -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James Marcinek Sent: Friday, September 16, 2005 10:26 AM To: otrs@otrs.org Subject: RE: [otrs] Inserting company logo Thanks Mike, I see the following

RE: [otrs] Inserting company logo

2005-09-16 Thread James Marcinek
om: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James Marcinek > Sent: Friday, September 16, 2005 9:54 AM > To: otrs@otrs.org > Subject: [otrs] Inserting company logo > > Hello Everyone, > > Can someone point me to the file that I need to modify to put a company lo

RE: [otrs] Inserting company logo

2005-09-16 Thread Seigafuse, Mike
Title: RE: [otrs] Inserting company logo It is in the CustomerHeader.dtl file for whichever theme you are using.  Here is an extrac of mine...   src="$Env{"Images""}mylogo.png">   My Helpdesk Mike -Original Message- From: [EMAIL PROTECT

[otrs] Inserting company logo

2005-09-16 Thread James Marcinek
Hello Everyone, Can someone point me to the file that I need to modify to put a company logo in? I recall the customer logon site has this available. I believe it's in the CustomerHeader.dtl file. I found and modified the Syntax. I was looking for the 'add logo here...' text (something like that a