e joy
out of the list.
James.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Garren McKelvey
Sent: Saturday, 30 January 2010 4:41 AM
To: otrs@otrs.org
Subject: [otrs] Integrating phone calls
Greetings great Gods of OTRS,
My company uses a phone recording pr
Greetings great Gods of OTRS,
My company uses a phone recording program called Telesphere to record
all our phone support calls. My boss decided that he wants all the
telesphere calls to be attached to the tickets we create in OTRS. Does
anyone know if there is a way I can automate this so th
