[otrs] Is basic ACL debugging possible?

2013-07-02 Thread Bogdan Iosif
Hi list, Can I configure OTRS to: 1. Write in a log file when Config.pm is reloaded? (Is there any other deterministic way to tell that the file was reloaded?) 2. Write in a log file when ACL parsing fails? -=- The reason I'm asking is due to troubles with my ACLs. I can't determine by myself

Re: [otrs] Is basic ACL debugging possible?

2013-07-02 Thread Gerald Young
From Kernel/System/Ticket.pm: # do not execute acls it userid 1 is used return if $Param{UserID} $Param{UserID} == 1; .. # check acl config my %Acls; if ( $Self-{ConfigObject}-Get('TicketAcl') ) { %Acls = %{ $Self-{ConfigObject}-Get('TicketAcl') }; } Later, you

Re: [otrs] Is basic ACL debugging possible?

2013-07-02 Thread Bogdan Iosif
Yep, thanks, I'll have to try it on on QA as I feel it's risky to enable it in production. On Tue, Jul 2, 2013 at 2:57 PM, Gerald Young cryth...@gmail.com wrote: From Kernel/System/Ticket.pm: # do not execute acls it userid 1 is used return if $Param{UserID} $Param{UserID} == 1;