I would like to have a response template for use when answering tickets
that looks like this:
Hi!
We are pleased to announce that the PRODUCT-NAME RELEASE-NUMBER
release is now available for download at DOWNLOAD-LOCATION. We believe
that this release will fix your problem.
On Wed, 09 Dec 2009 16:13:55 +0100, Niels van Adrichem
nvanadric...@itcall.nl wrote:
Hi Stein,
You could make the big text-area hidden and place a few HTML-textboxes
over it with some javascript to update the hidden field when changed.
Thank you for the suggestion. But this would require
