Have you solved this?
Take a look in SysConfig at AgentSelfNotifyOnAction and take care not to
trigger it.
On Mon, Dec 16, 2013 at 4:45 PM, Bohdan Hutkovskyy wrote:
> Hello,
>
> I have recently installed and configured OTRS 3.3.3 & ITSM 3.3.3 on
> Windows machine. Everything works just fine. Ho
Hello,
I have recently installed and configured OTRS 3.3.3 & ITSM 3.3.3 on Windows
machine. Everything works just fine. However, I am having an issue with
agent notification on a new ticket coming to a queue and wanted to ask you
guys for help. Currently I am testing otrs and I have setup a queue
