Hi,
there are any entries in the otrs log?
regards,
Reto
Emily Flynn wrote:
Hi,
I can't seem to get LDAP authentication working for customer users.
It is a Windows 2000 domain with 2 domain controllers.
Can anyone see where I might be going wrong...?
Thanks
Emily
#
Hi,
By putting the domain name before UserDN, LDAP started working : )
$Self-{'Customer::AuthModule::LDAP::SearchUserDN'} = 'MyDomain\
otrsldap';
$Self-{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';
Thanks
Emily
- Forwarded by Emily Flynn/ZB/Ireland/Zurich on 24/04/2009
] LDAP authentication not working
If I were you I will first try to bind to the LDAP servers. Do that from
the command line, with the tools of open-ldap.
Andrés
2009/4/21 Emily Flynn emily.fl...@zurichbank.com
Hi,
I can't seem to get LDAP authentication working for customer users
To
User questions and discussions about OTRS. otrs@otrs.org
cc
Subject
Re: [otrs] LDAP authentication not working
Try uncommenting the lines for the search user:
# $Self-{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
# $Self-{'Customer::AuthModule::LDAP::SearchUserPw
: woensdag 22 april 2009 11:25
To: User questions and discussions about OTRS.
Subject: Re: [otrs] LDAP authentication not working
Many thanks for that reply Andres, I am running OTRS on a Windows Server 2003
RS2 box, so I don't think open-ldap will work for me?
Kind Regards,
Emily Flynn
Hi,
I can't seem to get LDAP authentication working for customer users.
It is a Windows 2000 domain with 2 domain controllers.
Can anyone see where I might be going wrong...?
Thanks
Emily
# #
# Customer LDAP Authentication
Try uncommenting the lines for the search user:
# $Self-{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
# $Self-{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';
Should be:
$Self-{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
If I were you I will first try to bind to the LDAP servers. Do that from the
command line, with the tools of open-ldap.
Andrés
2009/4/21 Emily Flynn emily.fl...@zurichbank.com
Hi,
I can't seem to get LDAP authentication working for customer users.
It is a Windows 2000 domain with 2
