Re: [otrs] Limit customer email notification

2009-08-23 Thread Martin Edenhofer
Hi Carlo, On 22.08.2009, at 00:43, Carlo Angelo Curato wrote: Is it possible to limit status notifications to customers so that only state changes to "closed" gets sent out? Thanks! - In OTRS 2.4 you can create a event b

[otrs] Limit customer email notification

2009-08-21 Thread Carlo Angelo Curato
Hey guys, Is it possible to limit status notifications to customers so that only state changes to "closed" gets sent out? Thanks! - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs