Hi Steve,
Thanks for your reply and informations.
I will have a look on this patch, we are using 2.3.4 at the moment but
preparing our migration to 2.4.7, long because of multiple modifications
done to the base code of 2.3.4 ...
BR,
Laurent
Le 25/08/2010 16:13, Steve Durbin a écrit :
Lau
Laurent,
I've uploaded a patch http://bugs.otrs.org/attachment.cgi?id=1044 that we are
using here to provide the required functionality; not regression tested or
otherwise warrantied. Patch is for OTRS-2.4.7 with ITSM, so if you're not using
this version you'll have to manually apply it.
Cheer
Hi Alexander;
I did not check on OTRS bugzilla before posting, sorry !
Thanks for this information, so we will wait the end of year for OTRS
3.0 to be released as stable :)
BR,
Laurent
Le 25/08/2010 13:33, Alexander Halle a écrit :
Laurent Minost wrote :
Is there a way to add the possibi
Laurent Minost wrote :
Is there a way to add the possibility to search for Lock/Unlock tickets
through the Search formular under Agent interface please ?
Found no settings for this, maybe modifying the dtl should be possible
but it will be always displayed ...
Hi Laurent,
this functionality
Hi,
Is there a way to add the possibility to search for Lock/Unlock tickets
through the Search formular under Agent interface please ?
Found no settings for this, maybe modifying the dtl should be possible
but it will be always displayed ...
Thanks in advance,
BR,
Laurent
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