Re: [otrs] Manipulating queues

2005-05-26 Thread Christian Schoepplein
Hello! On Mi, Mai 25, 2005 at 09:01:30 -0500, John Price wrote: >I managed to get about 1,100 SPAM messages into the >receiving queue and I would like a quick way to move them >to the spam queue (so they will get removed). > >I thought about manipulating the SQL database directly, >but I can't fin

Re: Spam[otrs] Manipulating queues

2005-05-25 Thread Yom Schutte
I forgot you have to upgrade to 1.3.* for this. Then there is a easy to use webinterface for the GenericAgent. Yom Yom Schutte wrote: Why dont you use the GenericAgent. This tool is made for this problem. Yom John Price wrote: I managed to get about 1,100 SPAM messages into the receiving

Re: Spam[otrs] Manipulating queues

2005-05-25 Thread Yom Schutte
Why dont you use the GenericAgent. This tool is made for this problem. Yom John Price wrote: I managed to get about 1,100 SPAM messages into the receiving queue and I would like a quick way to move them to the spam queue (so they will get removed). I thought about manipulating the SQL databas

[otrs] Manipulating queues

2005-05-25 Thread John Price
I managed to get about 1,100 SPAM messages into the receiving queue and I would like a quick way to move them to the spam queue (so they will get removed). I thought about manipulating the SQL database directly, but I can't find the correct tables and columns to change to move a ticket from one qu