You can set up a job in the administration interface to do that:
http://doc.otrs.org/2.2/en/html/x1149.html
2008/5/6 <[EMAIL PROTECTED]>:
> I have an installation that was used for testing. I'm ready to clear its
> queues and start using it for production.
>
> There are several hundred open tic
I have an installation that was used for testing. I'm ready to clear
its queues and start using it for production.
There are several hundred open tickets there now. Is there a way to
close a large number of tickets quickly, without having to click
through every mail and deal with the pop-up
