:33
Please respond to
User questions and discussions about OTRS. otrs@otrs.org
To
User questions and discussions about OTRS. otrs@otrs.org
cc
Subject
Re: [otrs] Max characters per faq
Hi Emily,
You did not mention what FAQ version and database make/model you are
using, but on MySQL
] Max characters per faq
Hi Emily,
You did not mention what FAQ version and database make/model you are using,
but on MySQL the fields are defined as text which makes it not able to
hold more than 2^16 characters. It will truncate the string and not tell
you. If you'd save the FAQ article
Hi!
I am inputting a lot of information into the FAQ module at the minute, but
there seems to be a max amount of characters allowed in the Symptoms
dialog box.. how can I change this to increase the limit..? I couldn't
see anything in the normal sysconfig section.
Thanks.
Kind Regards,
Hi Emily,
You did not mention what FAQ version and database make/model you are using,
but on MySQL the fields are defined as text which makes it not able to
hold more than 2^16 characters. It will truncate the string and not tell
you. If you'd save the FAQ article and open it, it will 'only'
