subject:"\[otrs\] Merge problem"

Re: [otrs] Merge problem

2013-03-05 Thread Michiel Beijen

Hi Ugo It's a known issue: http://bugs.otrs.org/show_bug.cgi?id=6333 -- Mike On Tue, Mar 5, 2013 at 5:15 PM, Ugo Bellavance wrote: > Hi, > > I have a problem with merged tickets (http://thread.gmane.org/** > gmane.comp.otrs.user/35440/ > ).

[otrs] Merge problem

2013-03-05 Thread Ugo Bellavance

Hi, I have a problem with merged tickets (http://thread.gmane.org/gmane.comp.otrs.user/35440/). I didn't have much time to investigate the issue until today and I fount interesting log entries. I found out that it had to do with the fact that I renamed the default "Merged" state. When I r