On Fri, 22 Sep 2006, Joe Fusco wrote:
I did some testing and discovered the following:
1. Create ticket using Email-Ticket button
2. Open ticket and change owner
3. Owner notification is visible in Queue view instead of original text
Joe,
I'm having teh same problem and getting really frustr
I did some testing and discovered the following:
1. Create ticket using Email-Ticket button
2. Open ticket and change owner
3. Owner notification is visible in Queue view instead of original text
It does not do it for tickets submitted via email or created using the
Phone-Ticket button. Any sugg
