Alex Mihicinac wrote:
Hello,
I have strange problem. After adding new user, he is not able to see
all queues in "Change queue" dropdown box. He has the same settings
like more than 30 users, but they can see all queues correctly. Only
difference is, that they were createdit in earlier version
Hello,
I have strange problem. After adding new user, he is not able to see all
queues in "Change queue" dropdown box. He has the same settings like
more than 30 users, but they can see all queues correctly. Only
difference is, that they were createdit in earlier versions of OTRS and
were pas
Hi!
If you choose a discrete user on the other group (say, "group2"),
you'll also
need to allow the "change_owner" permission. OTRS will move the ticket to the
new
queue (owned by "group2") and then change the owner to someone else you choosed
from "group2". That's why you'll
I have a group of users that have the “move_into”
and “create” role for another group.
They are able to move tickets to the other group’s
queue but as soon as they do they are give a “no permission go away”
message.
What’s the deal?
Cyrille
OTRS-WIN 124
