Hi guys,
Question,
In QueueView the only tickets that are shown are the ones that
have the default owner (root)
Can I set somewhere that all tickets from all owners are shown
in this view?
Hi Gerrit, take a look at my reply for your first request: Re: [otrs]
Queue view on
That will do Marco,
Thanks for the help!
_
From: Marco Vannini [mailto:marco.vann...@gmail.com]
To: User questions and discussions about OTRS. [mailto:o...@otrs.org]
Sent: Mon, 14 Dec 2009 09:59:29 +0100
Subject: Re: [otrs] MyQueue view, all tickets
You can use StatusView
You can use StatusView (enabling it in Frontend::Agent::ModuleRegistration
Frontend::Module###AgentTicketStatusView: )
HTH
MV
On Mon, Dec 14, 2009 at 9:53 AM, Gerrit Tamboer wrote:
> somewhere that all tickets from all owners are
---
Hi guys,
Question,
In QueueView the only tickets that are shown are the ones that have the default
owner (root)
Can I set somewhere that all tickets from all owners are shown in this view?
Thanks in advance!-
OTRS
