Re: [otrs] Need TicketID errors after full disk

2011-05-18 Thread Tiemen Ruiten
On 05/17/2011 04:27 PM, Michiel Beijen wrote: I'm guessing you have tickets without articles, because you're using ArticleStorageFS and the disk was full? Obviously, if the disk is full, OTRS can actually not write the tickets and not do anything remotely useful; depending on the situation you mi

Re: [otrs] Need TicketID errors after full disk

2011-05-17 Thread Michiel Beijen
I'm guessing you have tickets without articles, because you're using ArticleStorageFS and the disk was full? Obviously, if the disk is full, OTRS can actually not write the tickets and not do anything remotely useful; depending on the situation you might be able to recover emails from your email se

[otrs] Need TicketID errors after full disk

2011-05-17 Thread Tiemen Ruiten
Hello, The filesystem our OTRS-installation is running on filled up completely this Friday and unfortunately, since I was away for a long weekend, this was only noticed on Monday. The server had a hard reboot (argh), possibly leaving the mysql-database in an inconsistent state. Anyway I'm n