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Hi there,
Tahar schrieb:
Hello,
Anyone can tell me how to add a custom field on submitting a new ticket
? I would add a new menu field on the page CustomerTicketMessage and
insert that field on the database.
I tried to find where insertion
Hi,
Thank you for answering me, but I didn't know how to user freetext field, and
add something custom, can you tell me how to do that ?
Thank you
Torsten Thau [EMAIL PROTECTED] a écrit : -BEGIN PGP SIGNED MESSAGE-
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Hi there,
Tahar schrieb:
Hello,
Anyone can tell me
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Hi Tahar,
Tahar schrieb:
Hi,
Thank you for answering me, but I didn't know how to user freetext
field, and add something custom, can you tell me how to do that ?
...go to the SysConfig and search for Core::TicketFreeText - I think
the
-
From: Torsten Thau [EMAIL PROTECTED]
To: User questions and discussions about OTRS.org otrs@otrs.org
Sent: Friday, January 11, 2008 9:23 AM
Subject: Re: [otrs] Need help to create a custom field
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Hi there,
Tahar schrieb:
Hello,
Anyone can
Hello,
Anyone can tell me how to add a custom field on submitting a new ticket ? I
would add a new menu field on the page CustomerTicketMessage and insert that
field on the database.
I tried to find where insertion is done on the pm files, but I didn't undestand
how this is done.
I give an
