Hi Folks!
Every new message locked by me in OTRS generate a "You have a new message"
red alert.
This state don't change!
How can I disable the new message alert?
I try to set the "new ticket notification" in preferences to no, but don't
work!
Regards,
----------------------------
Marcos Mina Kamada
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MSN Hotmail, o maior webmail do Brasil. http://www.hotmail.com
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