On Tuesday, March 30, 2004 3:23 PM
Mats Sjöberg <[EMAIL PROTECTED]> wrote:
> One problem though:
> We do get the Auto-response options to work OK in the Response field,
> but not in the Subject field of the response.
You cannot change the subject line that way as it is set by the system.
hth,
Ro
Just starting up with OTRS (1.2.2.) at our site. It seems very promising so far.
One problem though:
We do get the Auto-response options to work OK in the Response field, but not in the
Subject field of the response.
E.g: the suggested default reply has "RE: " in the subject
field.
This is not '
